Privacy Policy
How DrivingSchoolMatch collects, uses, and protects your information.
Effective date: [to be set before launch]
About This Privacy Policy
This Privacy Policy explains how DrivingSchoolMatch ("we," "us," or "our") collects, uses, and shares information when you use our website at drivingschoolmatch.com and our matching services. DrivingSchoolMatch is an independent matching and referral platform — we are not a driving school and we do not provide driving lessons directly. We are currently launching in New Jersey and may expand to additional states over time. This is a draft policy that requires legal review before launch.
Information We Collect
When you submit a student matching request through our quiz, we may collect: the student's name, age, ZIP code, requested service (such as a teen course, beginner lessons, adult lessons, or road test preparation), permit or license status, preferred language, scheduling preferences, home pickup needs and pickup address (if requested), and contact details. We also collect the name and contact information of a parent or legal guardian when the student is under 18. When you contact us by phone or through our website chat, we may collect the information you share during that conversation. When a driving school submits a partner registration, we collect the school's name, license number, business phone, business email, website, address, contact person, counties and ZIP codes served, services offered, languages, and similar business details.
How We Use Your Information
We use the information you provide to respond to your inquiry, to look for participating driving schools that may serve your area, and to share relevant inquiry details with those schools so they can contact you about the services you requested. We use partner registration information to review applications and to contact driving schools about participation. We may also use contact information to respond to your questions, provide support, and, where you have separately agreed, send optional marketing communications.
Sharing With Participating Driving Schools
With your consent — or, for students under 18, with the consent of your parent or legal guardian — we may share your inquiry details with one or more participating driving schools that may serve your area. Participating schools are independent businesses and may contact you or your parent/guardian regarding the requested services, scheduling, and pricing. We do not control how participating schools use or store your information once they receive it. You are not obligated to book with any school we connect you with.
AI-Assisted Conversations, Calls, and Chat
Some contact channels on our website may use AI-assisted tools to help respond to inquiries. If you use our website chat or call us by phone, your conversation may be assisted by automated tools and may be reviewed by our team to improve responses and service quality. Call recordings or transcripts are only created when that feature is actually enabled for the channel you are using; we do not represent that every call or chat is recorded or transcribed. You should avoid sharing sensitive information (such as full payment card numbers or government ID numbers) through chat or phone. If you would prefer not to use an AI-assisted channel, you may submit a request through the quiz on our website instead.
Service Providers and CRM Processing
We use third-party service providers, including customer relationship management (CRM) and communications platforms, to receive, store, organize, and act on the information you submit. These providers process information on our behalf and under our instructions for the purposes described in this policy. They may store or transfer information in the United States or other countries where they operate. We do not sell the personal information you submit through our matching service.
Marketing Communications
With your separate, optional consent, we may send you occasional driving-related tips, updates, and promotional messages. Marketing consent is entirely separate from the consent required to process your matching request and is never required to submit a request. You may decline marketing consent or unsubscribe at any time using the link in our messages or by contacting us.
Information Involving Minors
For students under 18, we require the contact information and consent of a parent or legal guardian before processing a matching request. We do not knowingly accept matching requests directly from minors without parent or guardian involvement. If you believe a minor has submitted information to us without proper guardian consent, please contact us so we can address it.
Data Security
We take reasonable steps to protect the information you submit using appropriate administrative, technical, and organizational safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. We do not represent that your information is encrypted at every stage of processing unless we have specifically confirmed a particular safeguard.
Data Retention
We retain inquiry and registration information only as long as needed to process your request and for a reasonable period afterward for record-keeping, support, and legitimate business purposes. Specific retention periods have not been finalized and may change as our practices are reviewed. You may contact us to request deletion of your information earlier where applicable.
Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us through our contact page. We will respond in accordance with applicable law.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate basic site functions and to understand how the site is used. You can control cookies through your browser settings. Disabling some cookies may affect how the site functions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will indicate the effective date below and note material changes. Continued use of our service after a change means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or your information, contact us through our contact page at drivingschoolmatch.com/contact.